Event Details

(BROOKLYN) Skillfully Responding to Conflict in Work and in Life Through the Use of Basic Mediation Techniques (Course #2023-22)

  • Fri, Nov 03, 2023 | 9:00 AM - Fri, Nov 03, 2023 | 12:00 PM

Venue:
Dyker Beach Golf Course
1030 86th Street*
Brooklyn, NY 11228
(718) 836-9722
*Main entrance driveway is at 88th Street and 7th Avenue; venue parking lot is at 86th Street and 11th Avenue

Featured Speakers:
Shahram (Sean) Shekib, D.D.S., J.D.
Co-Founder, Attune Mediation; Clinical Assistant Professor, Columbia University College of Dental Medicine; Certified Mediator

Martin Applebaum, M.A., J.D.
Co-Founder, Attune Mediation; Member, Mediation Panel of the New York City Family Courts


Synopsis:
Conflict is a fundamental aspect of life. We can choose to deepen conflict by hardening into it, or we may see conflict as an opportunity to creatively work through often difficult disputes to reach workable solutions and even find mutual understanding. This seminar will introduce practical mediation techniques that may be used to defuse emotional reactivity and closed-mindedness and to create a space for dialogue and resolution. Participants will not only receive valuable conceptual tools but will, through hands-on exercises, have an opportunity to put theory into practice. More specifically, this course will provide participants with a hands-on opportunity to learn how to directly foster a space for dialogue and resolution by:

  • Empowering people to directly resolve problems
  • Defusing anger and defensiveness
  • Bringing to awareness unconscious assumptions and bias
  • Going beneath the surface of positional arguments
  • Validating the values each person in conflict holds
  • Bringing these values into dialogue
  • Finding common ground through creative problem solving 

Participants will learn proven mediation techniques that support these objectives, applying the science on emotional reactivity through the following skills: 

  • Active listening
  • Restating what the speaker has expressed
  • Reframing what is being expressed by the speaker in terms of underlying needs/values/goals
  • Open and directed questioning
  • Summarizing
  • Nonviolent communication
  • Creative problem solving 

Participants will have the opportunity to explore the above through guided role play exercises. Upon successful completion of this course, attendees will learn and practice mediation skills that: 

  1. Empower people to resolve their own problems
  2. Defuse anger and defensiveness
  3. Bring to awareness unconscious assumptions and bias
  4. Go beneath the surface of positional arguments to validate the values each person in conflict holds
  5. Bring these values into dialogue, fostering deeper, open communication
  6. Dramatically increase the probability of finding common ground through value-based creative problem solving 
Breakfast included 

MCEU - 3 HOURS


Tuition:
NEW FOR 2023: Buy more, SAVE more! Sign up for any TWO SDDS courses and get ONE course of equal or lesser value for free (excluding CPR)! To redeem this offer, complete a course registration form and mail or fax to SDDS Headquarters. SDDS staff will register you for the courses of your choosing and apply the discount! 

SDDS Members:                 $75
SDDS Life Members:                $52.50 (30% discount!)
SDDS Member's Staff:                 $50      
SDDS Hospital Residents:                $25
ADA Members:                $100
ADA Member's Staff:                $75
Non-ADA Member/Staff:                $110
Non-SDDS Hospital Residents:                $40

Register


Refund and Cancellation Policy:
All requests for refunds or credits must be made in writing or by phone and received at least two weeks prior to the course date. A full refund, less a ten dollar ($10.00) administrative charge, or if requested and available, credit for a similarly priced course will be issued. Refunds or credits requested after this date will not be granted, including requests made based on absence due to illness, late arrival for courses and/or weather conditions. In the event that a course is cancelled by Second District, paid tuition will be fully refunded.


Second District Dental Society is a recognized sponsor by the N.Y.S. Education Department, ADA CERP and the AGD.

ADA CERP and AGD PACE logo and statement

Unless otherwise stated, all featured speakers have disclosed that they do not have any relevant financial arrangements or affiliations with any corporate organizations that would constitute a conflict of interest concerning the continuing education activities stated herein.


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